Shipping & Delivery

Shipping & Delivery

At 123BigBags, we aim to make your order process as smooth and transparent as possible—right down to the delivery. Whether you’re ordering one garden bag or several pallets of rubble sacks, we’ll make sure your order arrives quickly, reliably, and at a fair shipping cost.

How are shipping costs calculated?

Shipping costs are automatically calculated at checkout. The final rate depends on:

  • Your delivery address
  • The weight and size of your order
  • Your selected carrier and delivery speed

You’ll see your available delivery options and estimated delivery time during the “Shipping Method” step of the checkout process.

Parcel or pallet?

Orders up to 150kg are shipped as parcels. If you place your order before 3pm on working days, we’ll ship parcel orders the same day.

Orders above 150kg are prepared and shipped as pallet deliveries. If you place your order before 3pm, pallet shipments are prepared and dispatched the next working day.

Estimated delivery times

Standard delivery takes 2 to 4 working days. Pallet deliveries may take an additional 1 to 3 working days depending on your location. For faster service, some of our carriers—DPD, GLS, Timmerman Transport—offer express delivery options depending on the country and service level.

Shipping costs

The table below shows parcel delivery costs from each listed country:

Country Starting from (in local currency)
Austria €12.36
Belgium €7.77
France €11.82
Germany €8.60
Ireland €14.09
Italy €11.50
Netherlands €8.02
Poland zł13.86
Spain €16.59
United Kingdom £10.59

*These are “from” prices based on parcel deliveries and valid as of April 2025. Final shipping costs vary depending on the size and weight of your order and delivery location. No rights can be derived from these prices. Actual costs are shown during checkout.

After placing your order

Once your order is placed, you’ll receive a confirmation email with a Track & Trace link. We’ll carefully prepare and ship your parcel the same working day (or the next working day for pallets). If you’ve selected express delivery, additional details will be provided separately. Should there be a delay, please check your tracking link first. If something seems off or if your delivery is taking longer than expected, our customer service team is here to help—reach out via email during business hours. If you need to correct or cancel an order, please contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it. If it’s already on its way, you can refuse the delivery or return it for a refund once it arrives back at our warehouse.

Looking for the right bag for your project? Browse our full range of Bulk Bags here.

Frequently asked questions

Most common questions are answered on our frequently asked questions page. We recommend checking the FAQ before contacting support.

Find your answers on our FAQ page