Once your order is placed, you’ll receive a confirmation email with a Track & Trace link. We’ll carefully prepare and ship your parcel the same working day (or the next working day for pallets). If you’ve selected express delivery, additional details will be provided separately. Should there be a delay, please check your tracking link first. If something seems off or if your delivery is taking longer than expected, our customer service team is here to help—reach out via email during business hours. If you need to correct or cancel an order, please contact us as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update it. If it’s already on its way, you can refuse the delivery or return it for a refund once it arrives back at our warehouse.

Looking for the right bag for your project? Browse our full range of Big Bags here.