Invoice & Billing

I want a quote for standard bags
For any standard product on our website you can request a quote on your own by following the steps below:
1. Visit the product page of your interest or place the articles for which you require a quote in the shopping cart
2. Click on the button “Get/Request a quote”
3. A pop-up will appear. Fill in the information requested.
4. Click on the button “Send” and receive our quote directly in your email box. Don’t receive it? Verify your spam folder, it might be there.
Where is my invoice?
If you cannot find your invoice, follow the steps below:
1. Search your email box (including spam folder); you can use the subject “Order confirmation & invoice” or mail address no-reply@123bigbags.com.
The invoice is sent to the e-mail address entered when creating your account. Additionally, you may have added the e-mail address of the finance department while creating the account (the invoice is also sent to this email address).
1. Login to our webshop to download your invoices with your account. Please make sure that you select the country store where you placed your order.
2. If you still cannot find your invoice(s), our team is here to help. Please fill in the form to file your issue and our responsible colleagues will help you out but be aware that this method might incur extra administrative charges to your account.
Did you choose an Upfront payment method? (not applicable to other payment methods)

Then our Payment Service Provider (Mollie) will send you an email

to give you instructions on how you can pay via bank transfer. When Mollie receives your payment on their own bank account, the system will automatically send you the confirmation and invoice.
What are your bank details?

If you want to pay on invoice please find below our bank details for your bank transfer.

Main Bank account:

Beneficiary name: 123BigBags B.V.
Bank: ING BANK

IBAN : NL51INGB0008119263
BIC: INGBNL2A

Address Bank: ING Bank N.V. PO Box 1800, NL-1000 BV AMSTERDAM, The Netherlands

For UK customers, payment in GBP:

Beneficiary name: 123BigBags B.V.
Bank: REVOLUT

Account number: 24212172

Sort Code: 04-00-75

Address Bank: 7 Westferry Circus, The Columbus Building, 4th Floor, Londen, E14 4HD, United Kingdom

For Polish Customers, payment in Złoty
Bank: REVOLUT

PLN: NL10 REVO 7613 4948 10
BIC: REVONL22

For USD payments:

Bank: REVOLUT

IBAN: NL10 REVO 7613 4948 10
BIC: REVONL22

Please state your order number and/or invoice number you would like to pay for as payment reference in your bank transfer. If you need more legal information for your bank transfer, please click here or further assistance in making payments, you can always contact us.
VAT is not deducted
Trying to check out but the VAT is not deducted? Here is what you can try:
1. Make sure the VAT number is correctly added:
  1. If you have a 123BigBags account, make sure that your VAT number is added to your address on your account
  2. If you do not have an account, make sure you have entered your VAT number in Step 2 of the checkout, when you fill out your address
2. Make sure you are placing your order in the right shop, corresponding to your country. If you have a French VAT number, you should order from our French e-shop, or in the Spanish e-shop if you have a Spanish VAT number.
3. If it still does not work, your VAT number might only be suitable for domestic use
How do you calculate the price of the bag?
We only sell online to be able to offer you the best price on the market!

For any product on our website, we calculate the price according to:
1. the current cost of the raw materials
2. the shipment cost of our products from India or Turkey, where the bags are made
3. the freights and sea freight taxes from India or Turkey
4. your location of delivery
5. the delivery lead time
6. the handling fees of your order for the team in the warehouse. They need to count the right amount of bags, pack your order, print and stick your delivery label on your package, drive the parcel to the right place etc…
  1. Parcels have higher handling fees because workers need to count the right amount of bags and counting 100 bags takes time
  2. Pallets are more cost effective because our bags arrive from India packed on pallets of 125 up to 150 bags according to the article. There's no need to spend time counting, the pallet is directly placed at the right place and the delivery label is stuck on it. Ready to go!
7. the presence of the 123BigBags logo printed on the product (less expensive than an unprinted bag, without our logo)
For customs bags with your own dimensions:
1. the same price variations as any product on our website (current cost of raw materials, location of delivery, lead time, handling fees etc…)
2. the shipment cost of your bags from India or Turkey, where the bags are made, including freights and sea freight taxes:
  1. Less expensive if the bags are made in India but delivery lead times longer
  2. More expensive if the bags are made in Turkey but delivery lead times shorter
3. the degree of customisation needed (specific colors, size that we do not have in our standard bags etc…)
For customs bags with your own logo printed on:
1. the same price variations as any product on our website (current cost of raw materials, location of delivery, lead time, handling fees etc…)
2. the logo cliche that our factory make to print your logo on your bags
3. the shipment cost of your bags from India or Turkey, where the bags are made, including freights and sea freight taxes:
  1. Less expensive if the bags are made in India but delivery lead times longer
  2. More expensive if the bags are made in Turkey but delivery lead times shorter
4. the degree of complexity of your logo (one, two or three colors)
5. how many faces of the bags are printed with your logo (one or two)
My VAT number is not working
Trying to check out but the VAT is not deducted? Here is what you can try:
1. Make sure the VAT number is correctly added:
  1. If you have a 123BigBags account, make sure that your VAT number is added to your address on your account
  2. If you do not have an account, make sure you have entered your VAT number in Step 2 of the checkout, when you fill out your address
2. Make sure you are placing your order in the right shop, corresponding to your country. If you have a French VAT number, you should order from our French e-shop, or in the Spanish e-shop if you have a Spanish VAT number.
3. If it still does not, your VAT number might only be suitable for domestic use
What if my invoice is incorrect?
Unfortunately you received an invoice that is not correct. It could be a wrong address, incorrect quantity, false VAT rate...etc. We are happy to help you with this and send the right invoice for you.
- Fill your issue in our contact form, please state your order number.
Please, clearly state your order number and also the issue(s) you find on your invoice. The clearer information you provide us, the quicker we can solve your issue.

We may charge you with additional administration fees in case you need our help with correcting the invoice (if 123BigBags has caused the mistake we will not charge you any additional administration fees).
VAT number

For the Netherlands: NL855633669B01
For the United Kingdom: GB375452087
How much is it?
For any standard product on our website, you can see the price on the product page. You can also request a quote by yourself. To do so, you need to have an account on our website.

Once you are logged in, you just need to:
1. Visit the product page of your interest
2. Select the quantity of bags needed
3. Click on the grey button “Receive a quote” next to the green button “Add to cart”
4. A pop-up will appear. Fill in the information requested.
5. Click on the button “Send” and receive our quote directly in your email box. Don’t receive it? Verify your spam folder, it might be there.
For customs bags with your own dimensions:
1. Go to the Custom-made Bulk Bag page here.
2. Fill in the contact form available on the page
3. Our Sales Team will come back to you with a price by email very soon
For customs bags with your own logo printed on:
1. Go to the Bulk Bag with Your Logo page here.
2. Fill in the contact form available on the page
3. Our Sales Team will come back to you with a price by email very soon
I want a quote for customs bags with my own logo printed on
For customs bags with your own logo printed on:
1. Go to the Bulk Bag with Your Logo page here.
2. Fill in the contact form available on the page
3. Our Sales Team will come back to you with a price by email very soon
I want a quote for customs bags with my own dimensions or colors
For customs bags with your own dimensions or colors:
1. Go to the Custom-made Bulk Bag page here.
2. Fill in the contact form available on the page
3. Our Sales Team will come back to you with a price by email very soon

Invoice & Billing

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