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A problem with the website, what to do?

Several causes can be responsible for causing issues on our website.
If it does not work properly, please follow the steps below:

  1. Clear the cookies of your browser. It most of the time solves any issue.

  2. Your browser is not up to date: you can either:

    1. update your browser

    2. or use another one

  3. You are not in the right store corresponding to your location: if you are based in France, you should order on the French e-shop, but if you are in the Netherlands, you should order on the dutch shop.
    What to do: Go to the shop matching your location, you can do so by clicking on the right flag on the top right corner of your screen.

  4. You are located outside Europe

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