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How can I return the goods?
Nothing easier. No need to contact us, just follow the few steps below:
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Print our return form
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Fill in our return form with your order number
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Send back the bags/products with the return form completed to our warehouse.
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For any return excluding the UK:
Vasco Fulfilment BV
Retourzending 123Bigbags
Ringdijk 378
2983 GS Ridderkerk
The Netherlands
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For returns in the UK:
Active Ants
26 Liliput Road Unit 1
Brackmills Industrial Estate
NN4 7DT Northampton
United Kingdom
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Once we have received the products in our warehouse and inspected them, you will receive a credit note by email.
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If you still have questions we are happy to help. Please contact us.
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