How can I return the goods?

Nothing easier. No need to contact us, just follow the few steps below:

  1. Print our return form

  2. Fill in our return form with your order number

  3. Send back the bags/products with the return form completed to our warehouse.

    1. For any return excluding the UK:
      Vasco Fulfilment BV
      Retourzending 123Bigbags
      Ringdijk 378
      2983 GS Ridderkerk
      The Netherlands
       

    2. For returns in the UK:
      Active Ants
      26 Liliput Road Unit 1
      Brackmills Industrial Estate
      NN4 7DT Northampton
      United Kingdom

  4. Once we have received the products in our warehouse and inspected them, you will receive a credit note by email.