Shipping & Delivery
-
Do you ship to Waddeneilanden?
-
My address is not recognised
-
Do you ship outside Europe?
-
Do you ship to islands and remote areas?
-
Do you ship to the United Kingdom?
-
Do you offer Express delivery services?
-
What should I do if I have not received my package?
-
What if my delivery is delayed?
-
You did not receive your order but your tracking status say "Delivered"
-
Where is my order, something went wrong?
-
I received the wrong goods.
-
Can I pick up my order?
-
What is the lead time for custom orders?
-
Order confirmation not received
-
What are the delivery costs for standard orders?
-
Can you pick up a filled big bag?
-
The order I received is incomplete, why?
-
What are the delivery costs for custom orders?
-
What is the cost of the administration fee?
-
What is the lead time for standard orders?
-
I would like to change my address
-
I received the confirmation via email but the tracking code does not work
-
Where is my tracking code?
-
I ordered the wrong goods.
-
When will I receive my order with my custom bags?
-
Where is my order?
-
What to do if my express delivery is not on time?
-
When do you ship the goods?
-
Do you ship to Norway?
-
Do you ship to Switzerland?
-
My order is stuck with the carrier, what to do?
-
When will my order be shipped?